No Free Lunch

It was supposed to be a three-minute task. I log on to the website to cancel my landline service (a term that may only be familiar to people of a certain age). Of course, the “Cancel Service” menu option does not exist, so I initiate a chat session. Soon, I’m told, “You need to call … Read more

Five Productivity Shifts for the Perpetually Overcommitted

For those, like me, who are suckers for productivity hacks, this isn’t another article about how to do more. Instead, it’s a grown-up acknowledgement of why some (most?) of the tricks and tips on how to live more efficiently haven’t always worked for me, and why, in the spirit of trying something different, I’m committing … Read more